Support
How can we help?
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How do I switch modes?
Twist the dial on each earplug. You never take them out to switch.
How do I clean my earplugs?
Wipe with a damp cloth. Remove the tips and rinse them separately. Let everything dry before the case.
What if the fit is wrong?
Try the S, M or L tips in the box. Most people wear M. The right tip seals gently without pressure.
Where is my order?
Orders ship from Bangkok in 1–3 days within Thailand. Tracking arrives by email and LINE.
Returns & trial
30-night trial. If they are not for you, write us and send them back.
Warranty
1-year warranty on the dial mechanism. Tips and case are consumables.
Still stuck?
LINE OA and email, answered from Bangkok — in Thai or English.
Manual: earbit.co/manual
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First look at new colours, bundles, and scene collabs.